PHILIP BURGESS

I’ve always been fascinated by how people interact with everyday technology—the choices they make, the paths they follow, and the moments where design either enables or obstructs their experience. That curiosity has grown into a career dedicated to making those interactions clearer, more intuitive, and more impactful.

 

Over the past 18+ years, I’ve built and led UX Research practices at scale, guiding global teams through both qualitative and quantitative methods. From usability testing and diary studies to large-scale behavioral analysis, my work strikes a balance between rigor and empathy, always tying back to business outcomes. As a research leader, I focus on developing playbooks, frameworks, and governance models that enable organizations to scale research consistently, while mentoring researchers to grow into strategic partners and informed decision-makers.

 

Beyond work, I’m dedicated to my daily Ashtanga yoga practice. As a certified instructor, I bring the same focus, flow, and balance into my professional life—whether leading research strategy, mentoring teams, or helping organizations transform through evidence-based decision-making.